Citizens and Infosys, a consulting and digital services firm for the future, have just announced their partnership. The Citizens Bank is among the most ancient and massive American financial organisations.With the help of Infosys, the bank’s AI-first Innovation Hub will be launched in Bengaluru, India. Accelerating AI-driven transformation throughout Citizens’ banking operations, product development, and customer experience is the goal of this industry-first project.Specifics of the DealCitizens’ AI-first operating model will be advanced with the assistance of Infosys’ cloud, cybersecurity, and artificial intelligence knowledge. It will help fund the creation of agent-ready capabilities that can scale, which will streamline and quicken the rollout of new digital financial services and products. Fast modernisation and providing outstanding customer experiences are two of the greatest challenges that financial institutions confront today, according to Dennis Gada, executive vice president and worldwide head of banking and financial services at Infosys.Citizens has taken a giant leap forward in its expansion plans thanks to Infosys’ partnership. Citizens can now implement an AI-first operating model and get ready for the future. Plus, the collaboration is happening right when multinational banks are building up their Global Capability Centre (GCCs) in India to scale up their artificial intelligence (AI), talent,… Read MoreStartupTalky- Business News, Insights and Stories
