Soon, you will be able to ask your fridge to buy a packet of milk for you. That, according to Harshil Mathur, Co-founder and CEO of Razorpay, is not a distant scenario but a logical extension of what he calls “agentic commerce”—payments embedded directly into conversational AI interfaces.This week, Razorpay launched Agentic Payments on Claude in partnership with the National Payments Corporation of India (NPCI), enabling users to order from Zomato, Swiggy, and Zepto within a chat interface at the India AI Impact Summit in Delhi.The rollout builds on an earlier integration unveiled with OpenAI at the Global Fintech Festival 2025, marking what the company describes as a sustained push into AI-native commerce.For Mathur, the shift is less about a new checkout button and more about reimagining how commerce happens. “The chat environment is just a starting point,” Mathur said in an interview with YourStory on the sidelines of the event. “The chat first model allows you to discover the way you expect to do.”He contrasted conversational commerce with traditional app-based interfaces. “Apps are typically built in a specific format that there is a search bar here, there’s a text, here you go, and you discover in the format the… Read MoreYourStory RSS Feed
