Now, the Ministry of Railways has to devise a mechanism for partially refunding ticket fares to RAC (Reservation Against Cancellation) passengers who are charged the full fare but do not get a full berth during travel, as per the suggestion by the parliamentary committee. Parliamentary Panel Suggested Partial Refund for RAC Passengers The Public Accounts Committee (PAC) said that charging full fare from RAC passengers without a berth facility is ‘not justified’ as mentioned in a report titled ‘Punctuality and Travel Time in Train Operations in Indian Railways’, tabled in Parliament on February 4. Moving ahead, the statement notes, “The Committee also feel that charging of full fare for tickets under RAC and where the ticket holder continues in RAC category after Chart Preparation without berth facility is not justified and, therefore, desire that the Ministry should devise a mechanism to refund partial fare to the customer/traveler who could not get full berth but had to pay full charges at the time of boarding.” Presently, no refund of fare is admissible on RAC e-tickets if the ticket is not cancelled or a TDR is not filed online up to 30 minutes before the scheduled departure of the train, according to… Read MoreBusiness Archives – Trak.in – Indian Business of Tech, Mobile & Startups
